Privacy policy

Privacy Policy

The terms “We,” “Us,” and “Our” collectively refer to Trivya, the owner and operator of the website https://trivyalife.com (hereafter referred to as “Website” or “Site”). The terms “You,” “Your,” or “Yourself” refer to users of the Website. This Privacy Policy is an electronic record created under the Information Technology Act, 2000, and relevant rules, as amended. It does not require any physical, electronic, or digital signature.

By visiting, accessing, or using this Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the Website. This document forms a legally binding agreement between you and Trivya in relation to your use of the Website.

By accessing or using this Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using the Website. This document is legally binding and governs your relationship with Trivya regarding the use of the Website.

This Privacy Policy complies with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, which mandates the publication of privacy policies for handling sensitive personal information.

1. User Information

To access certain features or services on our Website, you may be asked to provide personal information during registration or purchase. This may include:

Name
Email address
Phone number
Gender
Age
PIN code
Payment information such as credit or debit card details
Medical history or health related information
Biometric information
Password
Occupation
Personal interests

The information you provide enables us to operate, maintain, improve, and personalize our services. It may also be used to enhance user experience and develop new offerings.

Information that is publicly available or disclosed under applicable laws, including the Right to Information Act, 2005, will not be treated as sensitive personal data.

2. Cookies

We use cookies and similar technologies to enhance the functionality and responsiveness of the Website. Cookies help assign a unique identifier to users, allowing us to understand preferences and improve overall experience. Cookies do not access information stored on your device unless you choose to provide it.

Third party advertisers on our Website may also use cookies, which are beyond our control. In addition, our servers may automatically collect limited technical information such as your IP address and details about your internet connection. This information helps us analyze traffic, deliver relevant content, and improve performance.

3. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce our agreements and policies.

4. Links to Third Party Websites

Our Website may include links to external websites that are not operated by us. We are not responsible for the privacy practices, policies, or content of any third party sites. Users are encouraged to review the privacy policies of those websites separately.

5. Information Sharing

We may share sensitive personal information with third parties only in the following situations:

Legal Compliance
When required by law, regulation, court order, or government authority for purposes such as identity verification, fraud prevention, or investigation of unlawful activities.

Internal Processing
With our affiliated entities, employees, or service providers who process information on our behalf. Such parties are obligated to maintain confidentiality and follow appropriate security practices consistent with this Privacy Policy.

6. Children’s Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal data of a person under 18 has been collected without proper authorization, we will take steps to delete such information promptly.

7. International Data Transfers

If you access the Website from outside India, please note that your information may be transferred to, stored, and processed in India. By using the Website, you consent to such transfer and processing in accordance with this Privacy Policy.

8. Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your information, you may contact our designated Grievance Officer at:

Trivya
Khairthal Gaon Khatiwada Mohalla
Rajasthan, India 301404
Phone: +91 9694638351